Returns & Exchanges
At Geek & Gorgeous, we want you to love your skincare routine; if a product isn't the right fit for your skin, you can return it within 30 days of delivery for a full refund. We strive to make the process as transparent and efficient as our formulations, ensuring your satisfaction remains our top priority.
Initiate Your Request
Contact our support team with your order number and the specific items you wish to return to receive a Return Authorization and the correct warehouse address.
Prepare the Package
Securely pack the items in their original packaging, ensuring they are at least 70% full, and include a note with your order details inside the box.
Ship the Items
Send the package via a tracked shipping service of your choice; please note that customers are responsible for return shipping costs unless the item arrived damaged.
Receive Your Refund
Once our lab inspects the returned products, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing